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Last updated: Oct 24, 2024
The eventualities are an inevitability that drives every business player to prepare scenarios and adapt. Watch the Anti-Trivial podcast featuring Mas Rochman, Bro Jimmy, and Pak Agus; a combination of a business practitioner, investor, and company leader, discussing how to enhance the foresight of business leaders in welcoming 2025. Don’t miss this special year-end edition of cmlabs Class, Episode 24 with title "New vs Conventional Search Engine. Prepare for the Eventualities!"
See Event DetailsThe AARRR pirate metrics is a framework that is used to measure and analyze in detail the five stages of user behavior. This framework was developed by Dave McClure, a Silicon Valley investor and the founder of 500 Startups.
User behavior itself refers to the ways and patterns in which users engage with a product or service, divided into five key stages: acquisition, activation, retention, referral, and revenue.
The goal of this metric is to provide a clear and measurable guide to understanding and analyzing user behavior in order to maximize the user experience (UX).
The AARRR metrics have been widely adopted by various companies, especially in the tech and startup industries. These metrics help companies evaluate and identify areas of strength throughout the entire user journey.
With pirate metrics, you can gain deeper insight into the behavior of your audience and adjust your marketing strategy to match their behavior. Other benefits of using these metrics include:
The AARRR framework breaks down user behavior into five main stages, starting from product acquisition to generating revenue from users. Here's a detailed explanation of the five key metrics in the AARRR framework:
The first stage of the AARRR is Acquisition, which is when a business introduces its product or service to the consumer.
This stage answers the question, "How does the company get customers? Analyzing this stage helps identify which channels bring in customers and how to expand the company's audience reach.
Common acquisition channels include:
Metrics for measuring acquisition effectiveness:
Activation is about engaging users and measuring actions that indicate value, such as signing up for a free trial, completing a contact form, subscribing to a newsletter, or viewing a demo. It's all about getting people to interact because just visiting a site does not guarantee a sales conversion.
Retention focuses on encouraging users who have engaged with your product to continue using it. At this stage, you evaluate whether users are showing a sustained interest in your product or service. Returning users indicate satisfaction, while non-returning users may be dissatisfied with the product.
Factors affecting retention:
The referral stage answers the question, "How do you know customers love your product enough to recommend it? Satisfied customers will willingly recommend your product, which means you've created something valuable.
Referrals are valuable for acquiring new customers, as studies show that people trust recommendations from friends and family.
The final stage of AARRR is revenue. Once users have experienced the benefits of your product and like it, they will become paying customers.
The number of users who successfully complete the previous stages determines the amount of monetization. Success in this stage isn't just about converting visitors to paying customers, but also about ensuring that the product provides real value and motivates users to keep u
After understanding what is pirate metrics, benefits, and components, you can apply them to your business using the following steps:
Start by identifying the relevant metrics for each stage of AARRR. Use key performance indicators (KPIs) as benchmarks for each stage.
After identifying the metrics for each stage, select appropriate analytics tools to collect and process the data. You can use data management tools like Google Sheets, Google Analytics, and others.
While collecting data, you can also conduct A/B testing to determine which version of each strategy your users prefer. Use the results to improve each phase of AARRR.
Conduct Evaluations Finally, conduct regular evaluations of your AARRR framework. Examine which aspects are working well and which need improvement. Regular evaluations are critical because consumer preferences will change over time.
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