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What Is a UX Writer? Definition, Duties, and Salary

Last updated: Mar 06, 2024

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UX writer is a creative worker who is responsible for creating UX copy to enhance user experience.

Generally, they are responsible for assembling copywriting and editing text on various interface elements, such as the main page, buttons, features, usage instructions, and others, to keep the interface pages interesting, informative, and easy to understand.

In addition, they need to also ensure that every message or copy delivered is in line with the brand identity and product purpose.

Find out more about what is UX writer, what skills they must have, their duties, and how to get to this position in the following article!

 

What is UX Writer?

Illustration of a UX writer.
Figure 1: Illustration of a UX writer.

A user experience writer is someone responsible for creating copy for applications, websites, software, and other digital products so that users can use these products smoothly.

The copy produced by user experience writers is usually called microcopy because the number of words is relatively short.

Web pages, features, navigation buttons, labels, chatbots, error notifications, instruction guides for new users, and more will be displayed along with the microcopy.

This profession often collaborates with marketing teams, developers, and graphic designers to ensure that the brand's language style matches the digital product being developed.
 

UX Writer Skills

After knowing what a user experience writer is, it is important to know the various skills needed in this position.

Here are the specific skills or abilities that you must have if you want to work in this field:

  • Writing Skills: To become a user experience writer, you must ensure that the instructions you write are clear and straightforward for users to use the system. 
  • Design Thinking: As a UX-focused writer, you need to understand the user's needs to create content that is relevant, creative, and aligned with the design style.
  • Empathy and Creative: This career requires the ability to string words together intuitively and creatively. Empathy is also essential to understanding users and interpreting digital product systems in understandable language.
  • Research and Problem Solving: Involves the ability to analyze user needs and problems to produce relevant copy.
  • Content Strategy: You must have the ability to craft content that suits the audience and business goals, as well as understand the words and actions that users need.
  • Mastering UX Writing Tools: This refers to the ability to use various tools to improve writing quality, such as an online dictionary and others.

 

UX Writer Tasks

One of the main tasks in this profession is to write short and clear copy for users when using applications, websites, or other digital products. 

 

1. Research Audience Issues

This profession is responsible for doing in-depth research on user needs, challenges, and expectations around digital products.

Thus, they must thoroughly understand how users interact with the product and find the right solutions to improve the user experience

 

2. Writing a Website or App Interface

As the name implies, the UX writer job description is to create the text that is displayed on the interface of a website or application.

Therefore, they must be skilled at selecting phrases that are simple, effective, and easy to understand. Generally, working with a team of UX designers is also needed to build a much better service. 

 

3. Collaborate with Other Teams

Lastly, user experience writers must also collaborate with various teams, such as business development, marketing, design, and others, to ensure that the copy created is in line with business goals and brand identity.

In addition, they must also actively participate in cross-team collaboration to ensure consistency of message and linguistics across digital products.

This collaboration aims to ensure that the text or microcopy produced is not only effective for users but also aligns with the overall business strategy and objectives.
 

How to Become a User Experience Writer

An Illustration of User Experience Writer Tasks.
Figure 2: An Illustration of User Experience Writer Tasks.

After knowing what a user experience writer is, their skills, and their job descriptions, you might be interested in pursuing this profession. If so, here’s  how to become a professional UX writer:

 

1. Learn the Skills Required

First thing first, you need to master the required skills, such as clear and effective writing, understanding design principles (UI), and being up to date with the latest developments in the digital world.

In addition, good communication skills, creativity in finding copy solutions, and the ability to collaborate in a team setting are also highly essential.

You can develop your UX writing skills by attending training, boot camp, or self-study from various sources, including online courses and mentorship from UX writing professionals.

 

2. Create a Portfolio

A portfolio is a supporting document that is a key consideration for job applications. Don't worry, if you haven’t had any work experience in this field, you can incorporate other experiences like boot camps or real projects in your resume.

 

3. Find Experience

If you lack direct experience in UX writing, then you can gain experience by working in other similar professions, such as being a Copywriter or Technical Writer, to practice your writing skills.
 

UX Writer Salary

In Indonesia, the user experience writer's salary ranges from around Rp6,000,000 to Rp15,000,000 per month. 

Meanwhile, the user experience writer’s salary in Jakarta is estimated to reach Rp8,700,767 per month, with an average salary of around Rp8,029,229 per month, according to Glassdoor data.

However, these figures may differ depending on the policies of each company. However, it cannot be denied that this profession is in high demand due to its high income.

 

This covers all there is to know about what a UX writer is, their duties, and their salary. The UX writing profession does more than just present words but also creates narratives that connect consumers with products emotionally and functionally.

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