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What Is Digital Marketing: A Complete Guideline 2024

Last updated: Jul 16, 2024

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Digital marketing for small businesses is a strategy that utilises the wide reach and capabilities of the internet to connect with audiences like never before. But what exactly is digital marketing and why is it important for your business in Malaysia?

Digital marketing covers a wide range of online tactics and technologies used to promote products, services, and brands. This strategy helps Malaysian businesses to adapt, innovate, and stay competitive in this digital era.

In this article, you will learn what is digital marketing, the types of digital marketing strategies, and the examples of it. Find the answers in the explanation below!

Figure 1: Illustration of digital marketing.

 

What Is Digital Marketing?

Digital marketing is the strategic use of online platforms and digital technologies, such as websites, mobile devices, social media, search engines, and apps, to promote and sell products and services. 

Digital marketing includes various forms such as online videos, display ads, search engine marketing, paid social ads, and social media posts. 

While it shares many common principles with traditional marketing (e.g., magazine adverts, and billboards), digital marketing offers unique challenges and opportunities. 

Companies often blend traditional and digital marketing strategies to increase consumer engagement and better understand consumer behaviour. 

The ultimate goal of a digital marketing strategy is to increase online visibility and convert target audience members into paying customers.

 

Types of Digital Marketing Strategies

After you understand what is digital marketing, now it’s time to learn some types of digital marketing strategies so that you can tailor them to your business goals. Here are 9 of the most common types of digital marketing strategies:

 

1. Search Engine Optimization

Search engine optimisation (SEO) is a marketing tool that focuses on improving the attractiveness of web pages for search engines. It requires strategic customisation to achieve high rankings on search engine results pages (SERPs). 

Some core elements of SEO include content quality, user engagement, mobile-friendliness, and the number and quality of inbound links. 

In addition, optimising the technical aspects of the website, such as URL structure, loading time, and fixing broken links, is also essential for better navigation and search engine crawling.

 

2. Content Marketing

Content marketing is a strategic approach that focuses on creating and distributing valuable and relevant content to attract and engage target audiences, ultimately converting them into customers. 

Unlike traditional advertising, which promotes potential value, content marketing offers direct value through various forms of written and visual materials, such as blog posts, e-books, newsletters, videos, audio transcripts, whitepapers, and infographics.

In addition, SEO plays an important role in content marketing by helping content rank high on search engine results pages, ensuring it reaches and engages the intended audience. 

Effective content marketing requires understanding the audience and producing content that is engaging, error-free, and suits their interests and needs. 

The goal of this digital marketing strategy is to build strong relationships and guide the audience through the sales funnel, increase brand interaction, and foster customer loyalty.

 

3. Social Media Marketing

Social media marketing involves driving traffic and increasing brand awareness by engaging people in discussions on social media platforms. 

It highlights various aspects of a brand, such as products, services, and culture, across popular platforms like Facebook, Twitter, Instagram, LinkedIn, and YouTube. 

In general, the selection of a platform is determined by the specific business goals and the characteristics of your target audience.

To measure the effectiveness of this digital marketing effort, you can track some engagement metrics such as shares, comments, and clicks. 

To succeed in social media marketing, it is important to create high-quality content, respond professionally to interactions, maintain a posting schedule, post at optimal times, and understand the audience's preferred platforms.

 

4. PPC Marketing

Pay-per-click (PPC) marketing is a digital advertising model where advertisers pay a fee every time someone clicks on their advert, rather than paying a fixed amount to run adverts continuously. This approach allows advertisers to pay only for actual interactions with their adverts.

One of the most common forms of PPC is search engine advertising, particularly through Google Ads. When a user performs a search, an instant auction occurs for available ad space on the search engine results page (SERP). 

The placement of these adverts depends on several factors, including ad quality, keyword relevance, landing page quality, and bid amount.

PPC campaigns aim to drive specific actions, known as conversions, from purchasing to signing up for a newsletter or calling a business.

 

5. Affiliate Marketing

Affiliate marketing is a digital marketing strategy in which individuals earn money by promoting the products or services of other people or companies. 

This strategy operates on a revenue-sharing model: affiliates earn a commission for each sale they generate through their promotion, while merchants pay affiliates for the sales they facilitate.

Affiliates also may choose to promote products from a single company or multiple companies, often using blogs or other platforms. 

 

6. Influencer Marketing

Influencer marketing is a strategy where businesses collaborate with individuals who have a large following, such as celebrities, industry experts, or content creators, to promote their products or services. 

These influencers endorse the brand to their followers on various social media channels, providing exposure and helping to reach new audiences.

This approach is effective for both B2B and B2C companies, but it is crucial to partner with reputable influencers. Since influencers represent brands, choosing the wrong influencer can undermine consumer trust and negatively impact a business's reputation.

 

7. Email Marketing

Email marketing involves sending promotional messages to prospects with the aim of getting them to click on the content. While the concept is straightforward, effective execution requires careful planning. 

This includes building opt-in lists that personalise content, clearly stating the types of emails subscribers will receive, including easy unsubscribe options, and integrating transactional and promotional emails.

 

8. Mobile Marketing

Mobile marketing is a digital strategy designed to engage target audiences on their mobile devices, such as smartphones and tablets, through SMS and MMS messages, social media notifications, mobile app notifications, and more.

 

Examples of Digital Marketing

Understanding what digital marketing is is not enough. In this section, we will provide some examples of digital marketing to help you better understand this concept.

For example, a hospital can share informative content on various health conditions, preventive care tips, patient success stories, and the latest information on hospital services and events.

By posting this content regularly on platforms such as Facebook, Instagram, and Twitter, the hospital can establish itself as a reliable source of health information.

Additionally, they can also host live Q&A sessions with doctors to provide virtual tours of their facilities and share a behind-the-scenes look at their daily operations.

 

What Is SEO in Digital Marketing?

Search engine optimisation (SEO) in digital marketing covers a wide range of techniques that aim to increase website traffic and improve its position in search engine results. 

By achieving higher rankings on search results pages, Malaysian businesses increase the likelihood of consumers seeing and clicking on their site, thereby driving more organic traffic and potential conversions.

 

Conclusion

That was a complete explanation of what digital marketing, types, and techniques you can implement for your business in Malaysia.

As mentioned earlier if you want to reach more target audiences, especially on search engines, you can apply SEO strategies to your business.

However, developing an SEO strategy is not easy for small businesses because it requires special skills and requires a lot of time and effort.

However, you don't need to worry because you can entrust the SEO Service by cmlabs as your trusted SEO digital marketing company.

Starting from site audit, keyword research, website content optimisation, to link building, the cmlabs team is experienced in providing SEO solutions for different fields.

So, what are you waiting for? Contact our marketing team and get personal offers based on your business needs.

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