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Unique Selling Proposition (USP): Example & How to Make It

Last updated: Jul 15, 2024

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Every business wants to stand out in a crowded market. To do this effectively, it's crucial to have a unique selling proposition (USP). This is what sets a brand apart from its competitors and connects with customers. 

A strong USP clearly defines the unique value a product or service offers, addressing the specific needs of the target audience. By emphasising what makes them different, businesses can build trust, and loyalty, and drive sales. 

To learn more about what is USP, take a look at this article to understand its importance and how to create a compelling USP for business marketing success.

 

What Is a Unique Selling Proposition?

Illustration of Unique Selling Proposition (USP).
Figure 1: Illustration of Unique Selling Proposition (USP).

A unique selling proposition (USP) is the distinct advantage that sets your business or product apart from the competition. It’s a brief statement that defines the specific benefit that makes your business stand out.

Forming a clear and intentional USP helps shape your marketing strategy, influencing messaging, branding, copywriting, and other marketing decisions. 

Therefore, your USP should highlight your strengths and focus on what makes your brand or product uniquely valuable to your customers. 

Simply being “unique” isn’t enough; you need to differentiate in a way that matters to your target audience for your messaging to be effective.

 

What Makes a Compelling Unique Selling Proposition?

A USP should be something unique built from a company's strength points. Here’s what you need to know before creating a USP for your brand:

  • Be assertive and defensible: It should take a specific position that distinguishes it from competitors, rather than a generic claim like "We sell high-quality products."
  • Focus on customer values: Merely being "unique" is meaningless if it doesn't resonate with your target customers.
  • Extend beyond a slogan: While a slogan can convey your USP, it should permeate other facets of your business, such as your return policy and supply chain, demonstrating consistency.
  • Emphasise the message: Rather than the product itself, you should emphasise the message more.


However, you also need to pay attention to things you need to avoid when writing a USP like specific marketing offers like a 30% discount, free shipping, or a generous return policy are not USPs. 

While they can be tempting for customers, these certain offers are not unique and are easily replicated by competitors.

USP is not just the tagline on your homepage; it’s a position your business adopts that can be integrated into your product, brand, and any other customers’ interaction with your business. 

 

How to Create a Unique Selling Propositions?

Creating a compelling USP requires understanding your audience, highlighting your unique strengths, and articulating clear benefits. 

By following these steps, you can create USPs that resonate with prospects and differentiate your business.

 

1. Understand Your Audience and Value

Start by identifying what makes your product or service valuable to your audience. Focus on:

  • What you offer.
  • Unique benefits that set you apart from competitors.
  • Your target customer.
  • The specific problem you solve.


Personalisation is increasingly important today, so adjust your USP to each prospect's needs based on insights from your market research.

 

2. Target the Right Audience

Focus on the specific audience that will benefit most from your offerings. Develop a detailed buyer persona and concentrate on markets where your product or service will have the most impact. 

This could make your marketing message more personalised, which can increase engagement and trust from the customer. 

 

3. Highlight Your Unique Quality

Your USP should differentiate you from your competitors. Include the unique strengths and benefits of your product or service. 

For example, a coffee truck vendor can offer affordable coffee and an accessible location due to its mobility, which sets it apart from regular coffee shops.

 

4. Communicate Clearly and Confidently

Your USP should reflect your passion and authenticity. Rehearse your pitch to convey confidence and enthusiasm, which will resonate with prospects and enhance their trust in your product or service.

 

5. Focus on Customer Benefits and Solutions

Great salespeople don’t just sell a product or service; they sell the positive outcomes that customers will experience. For instance, you can highlight how purchasing your product will enhance their experience, not just the process of buying it.

 

6. Try Testing Your USP with Potential Audience

Once you've crafted a compelling USP, you need to do some tests and refine your strategy. Begin by interviewing potential customers to gather feedback on how they perceive your product or service and your USP.

If you just started a business or your customer base is still small, consider studying competitors’ customer behaviour instead. 

Look beyond demographics to uncover why customers choose them and consider how you can offer something even better. 

As your business grows, continue to gather insights directly from your customers to refine your USP further.

 

Example of Unique Selling Proposition

There are plenty of USPs for marketing usage out there. Here is one example of USP you can learn from: 

A brand offers hair and body care products that are free from harmful ingredients, and available at affordable prices.

They reinvest earnings from every sale into their community commerce fund, supporting small minority business owners. 

One of their USPs is to extend global women's empowerment through educational and entrepreneurial initiatives, aiming to foster an inclusive and prosperous society.


Conclusion

In conclusion, your unique selling proposition (USP) forms the core of your business, it distinguishes you from competitors and enhances your visibility. To strengthen your USP, you should thoroughly analyse competitors and gain deep insights into your market to understand your customers’ needs and preferences.

Another way to enhance your business visibility is using Search Engine Optimisation (SEO). SEO plays a crucial role in improving your business's search engine visibility, making it simpler for potential customers to discover your brand. 

To increase brand awareness, you can also insert your USP on web content. To do this, you can consider the SEO Writing Services provided by cmlabs. SEO Article Writing Services by cmlabs can elevate your business's marketing strategy by focusing on effective keyword targeting and producing high-quality content.

Reach out to our marketing team and have a free consultation about your business needs.

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