Product Terms and Condition
Last updated at January 10, 2022
WELCOME TO CMLABS!
Thank you for using our product and services. Product and services are provided by PT cmlabs Indonesia Digital, located at Jl. Pluit Kencana Raya No.63, Pluit, Penjaringan, North Jakarta, Indonesia. By using our product and services, you agree to these terms. Please read carefully.
Using cmlabs, does not give you ownership of any intellectual property rights in our services or the content you access. The services and fees that we provide are an agreement of both parties.
All cmlabs services payments (SEO Service & SEO Content Writing service) are only valid through our official account, PT CMLABS INDONESIA DIGITAL. We will not be responsible for any transaction made outside cmlabs's official account.
DESCRIPTION OF CMLABS’ SERVICES, SEO TOOLS AND PRODUCT
Services available in cmlabs (SEO Consultant, Content Production, Content Marketing), can be adjusted with suggestions from cmlabs, adjust your needs, and of course with your consent. In the services available at cmlabs, you can activate more features, tools, and services outside the scope of work, based on the agreement from both parties. Services from cmlabs, SEO Consultant and Content Production, are available for all countries in Southeast Asia and Australia, while for Content Marketing it is only available in Indonesia.
SEO Consultant is a service for doing consultation to optimize the SEO function on your website. We will help you optimize your SEO-Roadmap, on-page and off-page, as well as improve the quality performance website on search engines.
Content Production is a content creation service in the form of articles with SEO-friendly standards that we will properly provide for you. You can adjust the number of words you want with a minimum of 500 words to more than 3000 words per article. If you want to have more knowledge about SEO friendly content, we can provide the best advice for you, of course with approval from both parties (you & cmlabs).
Content Marketing is a service we provide to help your placement or publish articles that you make into an online media publisher. We have a lifetime guarantee of publishing articles in online media, but if there are problems in publishing the article, we will report to you regularly regarding this matter.
SEO Tools are provided for content writers (Word Counter, Title and Meta Description Checker & Crawler) as well as for SEOs and Webmasters (JSON-LD Generator, Page Speed Test, Sitemap XML Generator, Mobile-Friendly Test, SSL Certificate Checker, Robots. TXT Generator) can be used for free via cmlabs’ website, which is based on your needs. In the services that are available at cmlabs, you can activate more features, tools, and services outside the scope of work, based on the agreement of both parties. These SEO Tools are available for all countries in South East Asia and Australia.
Product (SERPs Tracker)
SERPs Tracker will help you to increase the analytic capabilities of your website and combine learning search engines to provide technical SEO advice from the data that we track from the first time you enter a keyword. Our product will analyze keywords entered and display the ranking website on the Result Page. The price per keyword is IDR 1,800, - IDR or $ 0,123 US Dollar. We provide various target markets and two display versions, which are mobile and desktop.
This product is an online asset that requires access via the internet or other network connection. You are responsible for any associated third-party fees (such as internet service provider fees) for connectivity to our product and services. Also, you are responsible for acquiring and maintaining all equipment necessary to connect to the service. The quality of the product and services you experience may depend on your connectivity and equipment. cmlabs is not responsible for any claims or losses arising from your connectivity and equipment. This SERPs Tracker product is available for all countries in Southeast Asia and Australia.
YOUR ACCOUNT REGISTRATION OBLIGATION (Product)
As a registered user of cmlabs’ product, you represent that you are old enough to make a binding contract. You also agree to:
- provide true, accurate, current, and complete information about yourself and your company as requested by the service registration form ("registration data")
- maintain and promptly update the registration data to keep it true, accurate, current, and complete. If you provide information that is untrue, inaccurate, not current or incomplete, or cmlabs has reasonable reasons to suspect that the information is untrue, inaccurate, not current, or incomplete, cmlabs reserves the right to suspend or terminate your account and refuse any current or future use of the service and product.
NOT PERMITTED TO REDISTRIBUTE cmlabs’ SERVICES, SEO TOOLS, AND PRODUCT
You are permitted to use our services, SEO Tools and product internally within the company analysis to optimize your website and related campaigns.
You agree not to reproduce, duplicate, copy, sell, trade, resell, modify, create derivative works, or exploit for any commercial purposes, any part of the services, SEO Tools, and product. Except for SERPs Tracker, we give you full access to use our product according to the account you have registered and you can use Team Management access so that product can be accessed by your team based on your own consent. You are responsible for all use of the services, SEO Tools, and product that uses your account and are responsible for maintaining the confidentiality of your online account credentials.
ACCOUNT ACCESS ON CMLABS’ SERVICES, SEO TOOLS, AND PRODUCT
Services & SEO Tools
In Services & SEO Tools no personal information is needed about yourself and/or your company because you don't need to register an account to use our services and SEO Tools.
Product (SERPs Tracker)
You must provide your valid and accurate email address and other information requested to complete the registration process. Your login can only be used by one person, but you can add more teammates to maintain the SERP tracker by adding admins and users. You are responsible for maintaining the security of your account and password. cmlabs cannot and will not be responsible for any loss or damage from your failure to comply with this obligation.
PRODUCT AND EMAIL MARKETING
By registering for an account at cmlabs SERP's Tracker for free you allow us to send notification messages to the email address you specified upon registration.
This email notification may include new features, cmlabs’ updates, system messages, tips and tutorials on using cmlabs tools, and SERP's Tracker.
You are also given the option to subscribe to the cmlabs’ website to follow information about promotions and weekly updates from the cmlabs blog, you are not required to complete the registration process. Please note that you can take out one of these optional emails at any time by clicking the 'Unsubscribe' link included at the bottom of every email we send to you.
ILLEGAL / UNAUTHORIZED USERS
Account registration must be done by humans. Accounts registered by "bots" or other automated methods are not permitted.
You must not attempt to bypass any functionality or access features on the website directly by using a special HTTP (or other) call or attempt to manipulate the service or access it in a manner other than in a manner that would be considered by normal permitted use.
You should not try to take advantage of any features that some people consider to be obvious omissions or errors on the services, product and websites.
IP ADDRESS BLOCKING
To protect the integrity of our services, SEO Tools and product, cmlabs reserves the right at its sole discretion to block registrants and customers from certain IP addresses from accessing our services, SEO Tools and product.
REGISTRATION AND SUBSCRIPTION
You can register for services without paying (SEO Tools), but on the other hand for product (SERPs Tracker), you are entitled to have a balance of IDR 180,000 (or the equivalent in your local currency) for a free trial and this value is equivalent to 100 keywords. Meanwhile, if you need to track other keywords, you are required to fill in the balance manually. As a registrar, you will have the ability to participate in all the features and tools available only in the service.
To access additional features, including the ability to use SEO tools provided for content writing (Word Counter, Title and Meta Description Checker & Crawler) as well as for SEO and Webmaster (JSON-LD Generator, Page Speed Test, Sitemap XML Generator, Mobile-Friendly Test, SSL Certificate Checker, Robots.TXT Generator) You don't need to register and create an account, you are free to use our SEO tools at any time unless you want to use our product, SERPs Tracker, you must register and create an account with your team members if needed.
cmlabs not obligated to provide refunds for the services we have. Amounts paid (or the equivalent in your local currency) agreed by both parties are non-refundable.
In SEO Tools, there will be no refunds because these tools are free and can be accessed by anyone, anytime and anywhere.
Product (SERPs Tracker)
product (SERP’s Tracker) has different policies and funds that have been given can be returned. Based on product terms, you can request a refund with a specified minimum balance of IDR 50,000.product (SERP’s Tracker) has different policies and funds that have been given can be returned. Based on product terms, you can request a refund with a specified minimum balance of IDR 50,000.
SERVICES AND PRODUCT
Cancellation cmlabs is entitled to unilateral service and product cancellation in the following circumstances, and if you violate any of the following terms;
- We detect unusual usage patterns related to services and product;
- You are trying to cause damage or damage our reputation, work or services or product;
- Respond to requests from law enforcement or other public agencies.
- Reproduce, duplicate, copy, sell, trade, resell, modify, create derivative works, or exploit them for any commercial purpose.
Collection and Use of Data
You understand and agree that cmlabs can anonymize and collect any data that you share with services and product, then use it without identifying you to improve the quality of services and product. For SEO Tools, you don't need to provide any data, therefore there is no data collection or use.
MODIFICATIONS to CMLABS’ SERVICES, SEO TOOLS, and PRODUCT
We are constantly changing and improving the quality of services, SEO Tools and product from cmlabs.
You cannot stop our work unilaterally from cooperation from cmlabs before the deadline set by both parties through the agreement letter. If in the middle of the work period you have a request to modify or add work outside the existing agreement, we can do so if agreed by both parties. Of course, this is related to changes in cost given and the objectives of your project.
SEO Tools and Product
We may add or remove functionality and features, and we may suspend or stop using SEO Tools and product at the same time. You can stop using SEO Tools, and our product at any time, even though we regret your departure.
cmlabs may also stop providing services and product to you, or add or create new restrictions for our services, SEO tools and product at any time. You agree that cmlabs is not responsible to you or any third party for modification, suspension or termination of services, SEO tools, and product.
Services, SEO Tools, and the product can provide links to sites or other resources of the World Wide Web. Because cmlabs has no control over these sites or resources, you acknowledge and agree that cmlabs is not responsible for the availability of these external sites or sources, does not endorse such websites/sources, and is not responsible or liable for any advertising content, or other materials. available from the website. You further acknowledge and agree that cmlabs is not responsible or liable, directly or indirectly, for any damage or loss caused or suspected to be caused.
cmlabs can be reached by email at firstname.lastname@example.org. By contacting cmlabs, you give cmlabs non-exclusive rights around the world to any ideas, information, designs, or other materials contained in any communication, unless you have obtained prior written consent which has been authorized. You agree not to provide any commercially sensitive information and data to cmlabs regarding your operations.
You accept that information sent to cmlabs under any circumstances will not be deemed to be subject to any form of confidentiality agreement unless you have obtained the prior written consent of cmlabs. All parties consider that email is not a safe and secure communication medium. Email is only considered to be received by cmlabs if you receive a manually generated response.
All discussions via email are considered to be informal, and should only be considered binding when a valid written agreement is made. Any suggestion, mention or reference regarding any changes to the terms of a past, present or future by contract cmlabs should be considered purely speculative until you have valid written confirmation from cmlabs.
ABOUT THESE TERMS
We may change these terms or any additional terms that apply to our services, SEO Tools and product, for example, to reflect changes in the law or changes to our services and product. You should periodically view the online version of our terms. We will post a notice of modification to these terms on this page. Changes will not be retroactive and will take effect no later than seven days after they are posted. However, changes to new functionalities for services, SEO Tools and product or changes made for legal reasons will take effect immediately. If you do not agree with our terms of service, SEO Tools and modified product, you must stop using our services, SEO Tools and product. These terms control the relationship between cmlabs and you. They do not create third-party beneficiary rights.
If you do not comply with these terms, and we do not take action immediately, this does not mean that we are giving up any rights we may have, such as taking action in the future.
If any of these terms are deemed invalid, unenforceable, or canceled, the other terms remain valid, enforceable and unaffected.
Section headings in the terms here are for convenience only and have no legal or contractual effect.
WHAT IS THIS PAGE
This page consist of a modal or pop up message that lead user to fill a form and allow them to ask for a free demo with cmlabs team related to the functionality and how to operate the analytic tools (product).
The aim of this modal is to inform the user that they can have a free demo by filling the following form. The target of this modal is everyone that has the interest in tracking the keyword performance of certain websites by using cmlabs Keyword Ranking Tracker.
The information that cmlabs will collect from each user will consist of company name (required), name (required), position (required), country of origin (required), website address (required), industry sector (required), email address (required), and additional information (optional) if there's any.
The website behavior : it will appear after the user visits cmlabs in the third times in one session. The modal is only available at homepage. The KPI of this page is when a lot of users can fill the form and the marketing team receives a lot of inquiries, minimum 3 inquiries per-week.