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9 Steps How to Start a Cleaning Business in Australia | 2024

Last updated: Apr 18, 2024

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Starting a cleaning business in Australia can be an interesting idea, especially in today's fast-paced world where cleanliness and hygiene are very important. 

With the growing demand for professional cleaning services in residential, commercial, and industrial sectors, entrepreneurs have a good opportunity to enter and thrive in this industry. 

However, starting on this journey needs careful planning, understanding market dynamics, and complying with regulatory requirements.

Then, how to start a cleaning business in Australia? No need to worry. We have compiled the explanation needed for the essential steps. 

From legal considerations to marketing strategies and operational insights, follow these 9 steps to start your cleaning business in Australia. 

Figure 1: Illustration of cleaning business in Australia.

1. Start with a Business Plan

Before starting a cleaning business in Australia, it's crucial to establish a strategic plan or roadmap to steer your business in the desired direction. 

While various business plan formats exist, consider integrating the following essential components:

  • Financial Details: Include comprehensive information about your financial status, funding sources, capital, and other relevant financial aspects.
  • Goals and Mission: Incorporate your cleaning business's objectives and values, which will serve as guiding principles to keep you focused and motivated.
  • Market Research: Conduct thorough market research to grasp insights into your competitors, and identify your target audience.

 

2. Choose Business Structure and Define Your Cleaning Services

The next step in how to start a cleaning business in Australia is choosing the right business structure. The options include sole trader, partnership, company, and trust structures. 

Seeking professional advice from accountants and lawyers can help you make the best choice to protect your assets and meet your business goals. Once you've chosen your business structure, define the cleaning services you'll offer. 

Consider categories like basic cleaning, deep cleaning, spring cleaning, sanitization, move-out cleaning, new home or construction cleaning, dishwashing, laundry, and regular maintenance. 

Tailor your services to meet client demands and position your business effectively in the market.

 

4. Register Your Cleaning Business

When starting a cleaning business in Australia, you need to register your business and understand the associated requirements. 

The Australian Government's Business Registration Service website is where you can register your business as a company, as well as sign up for GST, and fulfil any other tax-related obligations required for your commercial cleaning business.

Here are official matters you need to pay attention to:

  • Obtaining an Australian Business Number (ABN).
  • Establishing separate business banking to keep personal and business finances distinct.
  • If applicable, registering for Goods and Services Tax (GST).
  • Registering your business name.

 

5. Set Price For Your Cleaning Business

The next step in how to start a cleaning business in Australia is to avoid engaging in price competition. Although it may seem enticing, it often leads to low profit margins and can make you feel undervalued. 

Instead, emphasize the value of your services and confidently communicate their worth to potential clients. 

Many people are willing to pay more for quality services, and positioning your cleaning business as a provider of premium-quality services allows you to increase prices and attract high-quality clients and customers.

However, it doesn't mean you can’t offer special deals or packages to attract new customers, consider providing introductory discounts or value-added packages.

 

6. Train Commercial Cleaners

The important part of how to start a cleaning business in Australia is to ensure you have experienced cleaners. 

Even though there is no obligatory formal training or certification for commercial cleaners in Australia, improving your cleaning business's reputation can benefit from consistently delivering excellent cleaning services. 

To improve your business and service quality, you might decide to pursue a local certification related to cleaning services.

 

7. Source Quality Cleaning Supplies and Equipment

Identify the cleaning products, tools, and materials necessary for the cleaning services you intend to provide.

Efficiency and speed of use are also crucial considerations when selecting cleaning supplies and equipment. 

Completing tasks quickly and effectively boosts profitability, making it wise to invest in tools and equipment that facilitate efficient cleaning.

Here's a basic list of cleaning supplies typically used for home cleaning:

  • All-purpose cleaner.
  • Window cleaner.
  • Bathroom cleaner.
  • Disposable gloves.
  • Cloths and wipes.
  • Scourers and sponges.
  • Brooms and brushes.
  • Mops.
  • Buckets.
  • Duster.
  • Window squeegee and washer kit.
  • Bottles and spray triggers.
  • Safety signs.
  • Face masks.
  • Vacuum cleaner.

 

8. Manage Your Insurances

Before starting your business, you need to ensure the insurance for a cleaning business. 

These policies are important because it is not only provide peace of mind for small business owners but also be a needed requirement for taking on certain jobs. 

So, what licenses are needed to start a cleaning business? Here’s what you need to know.

 

Public Liability

Public Liability insurance is a common choice among various small businesses as it protects in case of claims made against the insured, the business, or its employees by a third party. 

These claims can arise from personal injury or property damage caused by the business activities. Public liability can be insurance for cleaning businesses to ensure your business's safety.

 

Portable Equipment Insurance

Equipment insurance, also known as General Property insurance, covers losses and damages to portable equipment related to your business, including tools and stock items. 

This insurance for a cleaning business is important for your precious equipment. The loss or damage is resulting from:

  • Fire, storm, water, explosion, impact, or malicious acts.
  • Accidental damage.
  • Collision or overturning of the vehicle used for transportation.
  • Theft due to forcible and violent entry into locked vehicles or buildings.
  • Theft of equipment securely attached to a vehicle using locks or padlock

 

Personal Accident and Illness

Personal Accident & Illness (PA) insurance offers coverage for loss of income due to injury or illness, regardless of whether it occurs at work. 

This insurance can pay up to 85% of your salary if you are temporarily unable to work. 

Additionally, it may cover accidental death or permanent disability with a lump sum payment to beneficiaries or the insured individual, respectively.

 

9. Market Your Cleaning Business

The last step in how to start a cleaning business in Australia is to market your services. While you may excel at the services, your cleaning business might go unnoticed without effective marketing.

Considering the competitive situation, it's essential to differentiate your cleaning business and provide unique offerings to clients. This could mean extending your services to a different location or offering specialized services.


Conclusion

That is all for the processes of how to start a cleaning business in Australia. Once you grasp the procedures for starting a cleaning business in Australia, pay attention to each step, especially the required licenses and insurance. Once everything is in place, you can ensure a smooth start to your business journey.

For businesses targeting digital customers, having an SEO-friendly website is essential. If you're looking to expand your digital presence and need an experienced team for website development, cmlabs is here to assist you.

With a range of services including SEO expertise and SEO expert writing, cmlabs offers comprehensive packages that bring numerous benefits. Join us today and become one of our successful clients!

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